Privacy Policy

1. Introduction

PetShard ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By using PetShard, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information, such as:

• Name
• Email address
• Payment information (processed securely through our payment processors)
• Profile information

2.2 Pet Information

We collect information about your pets, including:

• Pet photos and videos you upload
• Pet breed information
• Health information you provide about your pets

2.3 Usage Data

We may also collect information about how the service is accessed and used, including:

• Your computer's Internet Protocol address
• Browser type and version
• Pages of our service that you visit
• Time and date of your visit
• Time spent on those pages

3. How We Use Your Information

We use the collected information for various purposes, including to:

• Provide and maintain our service
• Notify you about changes to our service
• Allow you to participate in interactive features of our service
• Provide customer support
• Gather analysis or valuable information to improve our service
• Monitor the usage of our service
• Detect, prevent and address technical issues
• Process payments and prevent fraud

4. Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Third-Party Services

We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used.

These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

6. Children's Privacy

Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@petshard.com.